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Question: Login error on Facebook app

Hello there

I have a question i can't login my facebook account it shows me (login error an unexpected error occurred. please try logging in again) and I ask this question say Google she says (Try going to settings>general>reset>reset network settings and reset all settings. to see if that helps.) I've done it all but this problem Solution be provided > Please this Problem solution.





[Re-Titled by Moderator]


iPhone 6s

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May 19, 2019 3:56 PM in response to farhang891 In response to farhang891

Hello farhang891,


Thanks for using the Apple Support Communities! I understand that you are having an issue signing into Facebook. I'm happy to help you find a resolution.

Here is a resource that can assist you with troubleshooting steps:


If an app unexpectedly quits, stops responding, or won’t open


If you are still having an issue after reviewing the link, let me know. Can you tell me how long you have had this issue? Also, have you tried to log into Facebook from a web browser to check your user name and password?


Have a great day!

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Question marked as Helpful

May 19, 2019 3:56 PM in response to farhang891 In response to farhang891

Hello farhang891,


Thanks for using the Apple Support Communities! I understand that you are having an issue signing into Facebook. I'm happy to help you find a resolution.

Here is a resource that can assist you with troubleshooting steps:


If an app unexpectedly quits, stops responding, or won’t open


If you are still having an issue after reviewing the link, let me know. Can you tell me how long you have had this issue? Also, have you tried to log into Facebook from a web browser to check your user name and password?


Have a great day!

May 19, 2019 3:56 PM

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Jul 19, 2019 1:06 PM in response to Ashikmra123 In response to Ashikmra123

The problem on June 28 was a facebook outage. There appears to be another one today.

See this link-->https://downdetector.com/status/facebook


When you have a sudden problem with any online service (or cellular service) it's a good idea to check https://downdetector.com first.

Jul 19, 2019 1:06 PM

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Jul 20, 2019 10:59 PM in response to Lawrence Finch In response to Lawrence Finch

Hi


but I’m facing this problem for a long time. Still the problem is not fixed. I reset network settings/ others settings but no changes were made.

I offloaded the app, deleted reinstalled it..


Please tell me if there is any other way how to clear Facebook all data from iPhone and iCloud backup!


It would be very helpful for me.


Thanks

Jul 20, 2019 10:59 PM

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Jul 28, 2019 4:19 AM in response to Lawrence Finch In response to Lawrence Finch

Actually it is not Facebook. I have this exact same issue. I can sign into Facebook on my IMAC through safari or any other browser. I can sign into the Facebook APP on my Android phone but I can not sign into Facebook on my Iphone. I get the exact same error shown in the screenshots in this post when trying to sign into Facebook or Facebook Messenger. So it is an Iphone Problem. I know everyones answer is "Go ask Facebook" or "Restore your phone" The first one is a joke, have you ever tried contacting Facebook? As for restoring the phone sure ok but that is a huge pain in the *** when you have 12,000 songs on the phone.

Jul 28, 2019 4:19 AM

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Jul 28, 2019 8:57 AM in response to Totemr2019 In response to Totemr2019

The first one is a joke, have you ever tried contacting Facebook?

Be that as it may... doesn't alter the reality that login errors belong to Facebook. That you are getting a server error proves that your Apple device is being rejected in some way by Facebook. The phone is able to "talk" to Facebook.


Reinstalling the app isolates the issue to Facebook. If the app did not launch, that would be Apple's issue to resolve.

Jul 28, 2019 8:57 AM

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Jul 29, 2019 11:57 AM in response to Allen A In response to Allen A

I’ve tried everything humanly possible to reset my phone, download new updates, delete all settings, log in from different device, remove all devices, change passwords, cell phones, laptops, apps deleted, network settings of every kind and I still get the same log in error please try again later. Nobody from apple has returned any of my messages for 2 months. Facebook gives me the generic “ try these trouble shoot techniques” which do not work or even apply to my iPhonex. I’ve tried google, YouTube tutorials, gone through my IT people at work and still can’t log in. Eve with a brand new iPhonex it says the same log in error. I’ve given up. I can’t even create a new Facebook account without that saying the same error.

Does facebook just have it out for me?

Same with instagram, messenger, Snapchat I can’t log in to these apps without the same error popping up.

Jul 29, 2019 11:57 AM

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Question: Login error on Facebook app