Billing Problem

Whenever I want to download something it says I have a billing problem, it asks me to put my password so I do it and then it loads and says ‘we’ve run into a problem , try again later.’ What do I do?


iPhone 7, iOS 12

Posted on May 19, 2019 1:30 PM

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Question marked as Top-ranking reply

Posted on May 19, 2019 1:36 PM

 contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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Billing Problem

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