Refund for Apple Music
Hi £9.99 has come out of my account I didn’t realise I’d signed up for it I thought I had 3 months free trial, I wonder if you could process a refund please?
iPad Pro 11-inch Wi-Fi, Cellular
Question marked as
At the end of the free trial you are automatically subscribed, as is normal with such trials.
You need to start by cancelling the subscription: please see View, change, or cancel your subscriptions - Apple Support
As to a refund, strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem