Incorrect billing

My account was charged in thousands of shekels for purchases of i tunes that wer Carried out by an impostor. A fraud dipartment of visa contacted me and blocked my credit card.

Please have won the cards immediately.
Thanks in advance.








[Personal Information Edited by Moderator]

Posted on May 20, 2019 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2019 6:13 AM

You are addressing users like yourself.

See if you can find your email receipt, note the product ID or Order # and contact Apple directly.  The email receipt should contain your order number, the Apple ID it was purchased under, the payment information method and date of charge(s)

You should see a place within the email to "report a problem". Click on that link within the email.

If not, try below

Subscriptions and Billing - Official Apple Support

If it is a subscription, go directly here. View, change, or cancel your subscriptions - Apple Support 

https://support.apple.com/en-us/HT202039

2 replies
Question marked as Top-ranking reply

May 20, 2019 6:13 AM in response to Itamar1234

You are addressing users like yourself.

See if you can find your email receipt, note the product ID or Order # and contact Apple directly.  The email receipt should contain your order number, the Apple ID it was purchased under, the payment information method and date of charge(s)

You should see a place within the email to "report a problem". Click on that link within the email.

If not, try below

Subscriptions and Billing - Official Apple Support

If it is a subscription, go directly here. View, change, or cancel your subscriptions - Apple Support 

https://support.apple.com/en-us/HT202039

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Incorrect billing

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