Iphone X frozen and home screen blurry

My iphone x has frozen. I cannot open any apps and it won't let me restart when I push the side buttons. The home screen is also blurred.

iPhone XS, iOS 12

Posted on May 20, 2019 10:58 AM

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Question marked as Top-ranking reply

Posted on May 21, 2019 9:29 AM

Hi chantelle180,


Thanks for using Apple Support Communities. It sounds like your iPhone is frozen. I’m happy to help. You’ll want to follow the steps in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If the issue persists after trying each of those steps, you’ll want to refer to the “If you need more help” section.


Take care.

1 reply
Question marked as Top-ranking reply

May 21, 2019 9:29 AM in response to chantelle180

Hi chantelle180,


Thanks for using Apple Support Communities. It sounds like your iPhone is frozen. I’m happy to help. You’ll want to follow the steps in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If the issue persists after trying each of those steps, you’ll want to refer to the “If you need more help” section.


Take care.

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Iphone X frozen and home screen blurry

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