Movies don't play-lost my money
I ordered movies through youtube and paid through iTunes- the movies did not play, at all. I would appreciate a refund for them.
iPhone 5s
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visit reportaproblem.apple.com
- Enter the Apple ID and password that you used to buy the item, then choose Sign In.
- Choose Report a Problem next to the item that you need help with.
Request a refund for an App Store or iTunes Store purchase
https://support.apple.com/en-ca/HT204084