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sdia_m Author

Level 1

4 points

Disabled account

Every time I try to download something it says “your account has been disabled in App Store and iTunes”. I have already renewed my password, logged out, and signed up again, but it doesn’t help. What can I do to fix it?

Posted on May 21, 2019 10:49 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on May 22, 2019 7:39 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Disabled account

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