iMac Pro Randomly Freezes: Odd Solution (Sort of)

I have had an issue for the past year of random freezes. You could still move the mouse but can't click anything and nothing else responds.


Oddly enough, I find that if I have the iTunes visualizer in a tiny window in the corner of the screen, the computer works perfectly without issue. My thought process was that I started to notice that it seemed to crash even when the computer was just sitting there. No software running. So my thought is that it's something to do with the graphics card, I don't know, "falling asleep" or crashing when it has nothing to do.


It would occasionally crash on export from Premiere but I couldn't exclude Premiere as a cause. (You know what I'm talking about Adobe users...haha)


I will say, it ran like a champ right out of the box. it was when I had install all of the software I use that things went south. So I am thinking some incompatibility of something?


Anyway, I find that the system runs A LOT more stable if I have the iTunes visualizer going in a small window just to keep the graphics card "busy". I don't know the facts behind the issue. All I know is this has worked for me.


The next thing I want to try is some type of background changer that slowly animates the desktop background. Anything to keep the screen changing.

iMac Pro, macOS 10.14

Posted on May 22, 2019 10:42 AM

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May 22, 2019 11:44 AM in response to videojoe03

From what you are saying seems like a software issue. Nevertheless, just to be sure, start it up in Diagnostics mode by pressing 'D' at startup. Sometimes, dust can cause trouble (I have to clean my Mac pro about once a year) - carpets are enough.


Other than that, you might have to do the laborious work of excluding one software at a time. Maybe check if newer versions or drivers are available.


Good luck


LL



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iMac Pro Randomly Freezes: Odd Solution (Sort of)

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