Can not install Yummy FTP Pro

Good day, 16.10.2014 I purchased Yummy Ftp Pro from Apple Store


Now license policy is changed and I can not install purchased software on my MacBook Pro.

How can I get actual registration info for this item?


[Edited by Moderator]

MacBook Pro 13", macOS 10.14

Posted on May 22, 2019 11:54 AM

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Posted on May 23, 2019 8:11 PM

This is quote from yummysoftware.com


"Lost Software or Serial Number


If you purchased your app from  Apple's Mac App Store you will need to launch the App Store app on your Mac, then login with your Apple ID to retrieve your previous purchases. There is no serial number. Please bear in mind that Yummy Software has no control over the App Store whatsoever, so if you have a problem you will need to contact Apple Supportdirectly for assistance."

2 replies
Question marked as Top-ranking reply

May 23, 2019 8:11 PM in response to rcosta887

This is quote from yummysoftware.com


"Lost Software or Serial Number


If you purchased your app from  Apple's Mac App Store you will need to launch the App Store app on your Mac, then login with your Apple ID to retrieve your previous purchases. There is no serial number. Please bear in mind that Yummy Software has no control over the App Store whatsoever, so if you have a problem you will need to contact Apple Supportdirectly for assistance."

May 22, 2019 9:36 PM in response to AndreyOzerov

This software looks looks like that the original version 1 software used to be available direct through the publisher OR the app store, but the version 2 release is only available through the publisher. Additionally, even the original version appears to no longer be in the App Store.


Per their website, you should follow the instructions at the very, very bottom of this web page:

https://www.yummysoftware.com/news/


You will need to contact them directly from the sound of it:

https://www.yummysoftware.com/support/contact/


Perhaps you can offer to send them a screen shot of the old discontinued App Store version in your purchase history to prove you had purchased it if you no longer have it installed and cannot follow their instructions.

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Can not install Yummy FTP Pro

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