We had to change our wifi password today. Apple TV 4 running IOS 12.3 (and an ATV 4K running 12.2) has no options for "forget network". When we try to connect to it, it says the password is incorrect> click OK, and then the spinning symbol rotates without ever ending. I have restarted the ATV4, unplugged it, tried connecting via "Other"... Nothing.
Please help.
Apple TV 4, tvOS 12
After you changed the Wi-Fi password on your router, the Apple TV would notice that by getting disconnected.
Settings﹥Network﹥Wi-Fi﹥Not Connected
Trying to re-connect to the same network name (SSID) would result in a failed try, followed by an endless spinner.
After a restart, then choosing
Settings﹥Network﹥Wi-Fi﹥Not Connected﹥Other…
You would be asked for the network name. Enter it.
It would try to connect with the memorized password, but fail again. Then it will ask for a new password. Enter it.
You are now connected.
After you changed the Wi-Fi password on your router, the Apple TV would notice that by getting disconnected.
Settings﹥Network﹥Wi-Fi﹥Not Connected
Trying to re-connect to the same network name (SSID) would result in a failed try, followed by an endless spinner.
After a restart, then choosing
Settings﹥Network﹥Wi-Fi﹥Not Connected﹥Other…
You would be asked for the network name. Enter it.
It would try to connect with the memorized password, but fail again. Then it will ask for a new password. Enter it.
You are now connected.
Changing the wifi name worked! Thank very much, Urquhart1244!!
I didn't change the WiFi name. I bypassed the existing WiFi in the list, and chose "other," then followed the rest of the instructions to enter the WiFi name and password. That worked!
Apple TV can't forget wifi network for new password
