Apple ID not working on MacBook

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Level 1

8 points

Apple ID not working on MacBook

My Apple ID works just fine on my iPhone XR. It always worked on my MacBook Pro as well, until recently. Suddenly it keeps making me login over and over and telling me an unknown error occurred. I tried searching the problem and did everything i could find as far as trying to fix this "unknown error" message loop wanting me to keep logging in. Nothing has worked. Restarted MacBook, Signed out of Icloud, updated macbook, removed macbook from my icloud account on my iphone and tried to re-add it after... nothing is working. HELP!

MacBook

Posted on May 22, 2019 10:00 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,221 points

May 23, 2019 6:21 AM in response to LaurynLove91

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin

Etrecheck – System Information

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Apple ID not working on MacBook

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