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Cracked screen, bulging battery?

I dropped my phone and the screen cracked into a million pieces. The battery is also bulging out now. I took it to be fixed and they said it may be a manufacturers fault with the battery and should take it to apple first. Could this be true?

iPhone 7, iOS 12

Posted on May 23, 2019 12:43 AM

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Question marked as Top-ranking reply

Posted on May 23, 2019 1:22 AM

Would be up to Apple to diagnose.

You could make an appointment with an AASP or ARS for them to inspect, but with the cracked screen, it will most likely be out of warranty.

https://getsupport.apple.com

How old is the iPhone? I have heard of old batteries swelling or expanding.

3 replies

Cracked screen, bulging battery?

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