You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone SE swollen battery lifted out the screen

My iPhone SE screen has popped out 2/3rds down and a swollen battery is possibly the problem. It will begin charging but the charge will not last. The screen will be on for a second and then it will turn off. It happened suddenly without warning. Apple has checked the serial number and has indicated "repairs" are not covered; however, there was no place to describe the problem as noted above. They requested the date of purchase which I am having trouble locating, this being one of my four iPhones purchased.

Posted on Nov 11, 2021 6:27 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2021 7:44 AM

This is a user to user support.

We have no way of verifying your purchase date.

You will need to contact the place you bought it from for a copy of the receipt or go back over your credit card charges.

1 reply

My iPhone SE swollen battery lifted out the screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.