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dfetherling Author

Level 1

5 points

disabled ipad

My Ipad is disabled and will not connect to iTunes to allow me to restore

iPad, iOS 10

Posted on May 23, 2019 7:18 AM

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Community+ 2025

Level 10

158,314 points

Posted on May 23, 2019 7:21 AM

Follow the directions in this link EXACTLY: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Make sure you are running the latest version of iTunes on your computer (v12.9.x)

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Community+ 2025

Level 10

158,314 points

May 23, 2019 7:21 AM in response to dfetherling

Follow the directions in this link EXACTLY: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Make sure you are running the latest version of iTunes on your computer (v12.9.x)

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disabled ipad

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