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Two factor

I ask for a verification code on my iphone and it says to verify it on my ipad but my ipad doesnt pop up with a pin pad to be able to type it in... so how do i turn off the two factor?

I am highly overwhelmed and confused!!!

iPhone 7 Plus, iOS 12

Posted on May 23, 2019 4:51 PM

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Posted on May 23, 2019 7:14 PM

How old is your iPad, is it on ios 12 or earlier?

Some of the old iPads don't have the feature to enter the verification code and instead you enter the code in the same box as your password, directly after it.

If you can, update your iPad if it's able to.


From: https://support.apple.com/en-au/HT204915

What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.

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Question marked as Best reply

May 23, 2019 7:14 PM in response to lambie1315

How old is your iPad, is it on ios 12 or earlier?

Some of the old iPads don't have the feature to enter the verification code and instead you enter the code in the same box as your password, directly after it.

If you can, update your iPad if it's able to.


From: https://support.apple.com/en-au/HT204915

What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.

May 23, 2019 5:14 PM in response to lambie1315

From the article below. If it has been on longer than 2 weeks, you can't turn it off. 


Can I turn off two-factor authentication after I’ve turned it on?


If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.


Apple ID -Two-factor authentication


Apple ID - Get a verification code and sign in with two-factor authentication

Two factor

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