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ombanos18 Author

Level 1

4 points

factory reset to brand new

I found this old phone of mine and cannot remember or change the icloud password. I just want to reset it so I can log in with my new codes.

iPhone 5

Posted on May 24, 2019 7:03 AM

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Top-ranking reply

Level 7

33,273 points

Posted on May 24, 2019 7:10 AM

You can reset it using iTunes following the steps from this article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

However, if "Find My iPhone" was enabled on that phone, it would be Activation Locked to that Apple ID.

You have to recover access to it, or contact Apple if you have a box and a proof of purchase.

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

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1 reply

Top-ranking reply

Level 7

33,273 points

May 24, 2019 7:10 AM in response to ombanos18

You can reset it using iTunes following the steps from this article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

However, if "Find My iPhone" was enabled on that phone, it would be Activation Locked to that Apple ID.

You have to recover access to it, or contact Apple if you have a box and a proof of purchase.

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

Reply

factory reset to brand new

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