Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ACTIVATION LOCK

i have an ipad my doughter changed my user id and created one for it and then she forgot it we have now reset it but its asking for the apple id where can we get assistance.

Posted on May 24, 2019 7:51 AM

Reply
Question marked as Best reply

Posted on May 24, 2019 7:56 AM

Tell her to use Apple's iForgot service or contact their Account Security team, or the iPad’s original owner to supply Apple with its purchase receipt and ask them to remove the lock.


(171816)

2 replies

ACTIVATION LOCK

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.