Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Lock Help

I have two iPads signed into the same account. They are displaying activation lock. They owner of the account has forgotten the apple ID and has chosen a new one. How can I bypass this and add new information to the iPad?

iPad mini Wi-Fi

Posted on Sep 23, 2020 10:32 AM

Reply
Question marked as Best reply

Posted on Sep 23, 2020 11:02 AM

rc-erc wrote:

I have two iPads signed into the same account. They are displaying activation lock. They owner of the account has forgotten the apple ID and has chosen a new one. How can I bypass this and add new information to the iPad?

you need the previous owner's info. Turn off Activation Lock - Apple Support

2 replies

Activation Lock Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.