You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Installed the Apple Watch update last night. Step counter immediately stopped working this morning. (No move or exercise shown in Fitness Tracker) even when I ran the Outdoor Walk exercise app). Was working fine yesterday. It even erased the step count from my phone when they synced.
Apple Watch Series 3, watchOS 5
Try restarting your Watch by pressing and holding the Side Button and swipe on the “power off” slider. Press and hold the Side Button to turn the Watch back on.
If you still have a problem, report back.
Try restarting your Watch by pressing and holding the Side Button and swipe on the “power off” slider. Press and hold the Side Button to turn the Watch back on.
If you still have a problem, report back.
Wasn’t expecting it to, not sure where that was implied. I just wanted it to work. It has since fixed itself though. Watch froze for a minute when I was in the app and it rebooted itself. Only after that has it start working again. Thanks for replying.
Didn’t work, third time I tried a reboot.
Restarting your Watch isnt going to go back in time and give you credit, it should fix the problem from reoccurring in the future.
Watch update broke step counter
