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Level 1

4 points

cannot restore from itnues in windows 10

iPhone can't backup with iTunes because an error occurred while reading from or writing

iPhone 6 Plus, iOS 12

Posted on May 24, 2019 10:26 PM

Top-ranking reply

Community+ 2024

Level 10

413,906 points

Posted on May 24, 2019 10:28 PM

If you see an error when you update or restore your iPhone, iPad, or iPod

Learn what to do if see an error code or alert when you use iTunes to update or restore your device.

Update iTunes

Get the latest version of iTunes for your computer.

Update your computer

Plug directly into your computer

Plug your iOS device directly into your computer's USB port (not into an attached keyboard or USB hub).

Restart

Turn off your computer and your device. Then turn them on again.

Check your computer’s security software

You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.

Try again

Update or restore your device again.

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