iPhone SE keeps shutting down
My iPhone keeps unexpectedly shutting down. I have to restart it several times a day.
iPhone SE, iOS 12
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My iPhone keeps unexpectedly shutting down. I have to restart it several times a day.
iPhone SE, iOS 12
80% is generally considered by Apple to be the point a new battery should be installed, but constant restarts or freezes can be software or other hardware related.
To rule out software you would normally Restore the device, preferably as “New” via iTunes, that way you have a clean iOS and no thirdly party apps to muck things up. You can use the “Erase” option under Settings to achieve similar but you are left with the original OS so it’s not as thorough.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If following the Restore it’s still happening then you need to make a Genius appointment to either get the battery looked at or the hardware tested.
80% is generally considered by Apple to be the point a new battery should be installed, but constant restarts or freezes can be software or other hardware related.
To rule out software you would normally Restore the device, preferably as “New” via iTunes, that way you have a clean iOS and no thirdly party apps to muck things up. You can use the “Erase” option under Settings to achieve similar but you are left with the original OS so it’s not as thorough.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If following the Restore it’s still happening then you need to make a Genius appointment to either get the battery looked at or the hardware tested.
The first area to check would be battery health, this may help and depending on what you discover will dictate what’s done next.
Battery health was 82%. I just clicked on settings to check again, and it greyed out. Which means I need to restart the phone again. Everything is frozen.
iPhone SE keeps shutting down