Icloud back up

I had an iphone 5s which ws full on memory and after getting a 6+ i cannot be able to backup my icloud,the 5s is not in my reach,hw can u help?


iPhone 6 Plus, 12

Posted on May 25, 2019 10:26 AM

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Question marked as Top-ranking reply

Posted on May 25, 2019 12:48 PM

One likely cause would be that the old backup for the 5s is still taking up some of your iCloud Storage. See the instructions in the following to see if that is all or part of the problem and it also shows how to remove the old backup from iCloud: Manage your iCloud storage - Apple Support

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Icloud back up

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