Icloud back up

Question

Icloud back up

I had an iphone 5s which ws full on memory and after getting a 6+ i cannot be able to backup my icloud,the 5s is not in my reach,hw can u help?

iPhone 6 Plus, 12

Posted on May 25, 2019 10:26 AM

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Answer 1

May 25, 2019 12:48 PM in response to Sammie cruize

One likely cause would be that the old backup for the 5s is still taking up some of your iCloud Storage. See the instructions in the following to see if that is all or part of the problem and it also shows how to remove the old backup from iCloud: Manage your iCloud storage - Apple Support

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Answer 2

May 25, 2019 10:29 AM in response to Sammie cruize

If you mean that you cannot backup the iPhone 6 because you don't have enough iCloud Storage and you want to delete the backup of the 5S, see: Manage your iCloud storage - Apple Support

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Answer 3

May 25, 2019 11:33 AM in response to FoxFifth

I deleted everything alrdy on the 5s and gave it to my little sister, the issue is when i try to back up the icloud on the 6+ it says that thre is no enough memory in my icloud storage

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Icloud back up

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