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My iPhone will freeze up where I can not use the apps or even shut the phone off.

My iPhone will freeze up where I can not use the apps or even shut the phone off. I believe I will need an appointment at the Genius Bar but I do not know if I make that here or somewhere else?

[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on May 25, 2019 11:51 AM

Top-ranking reply

Old Toad

Level 10

210,889 points

Posted on May 25, 2019 12:24 PM

Try here: Genius Bar Reservation and Apple Support Options - Apple

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My iPhone will freeze up where I can not use the apps or even shut the phone off.

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