Dual monitors on mac mini 2018 do not turn ON reliable

I am running 2 x LG 4K 24UD58 from an unmodified mac mini 2018, 32GB, i7 via DP1.2 on TB3.

When it works (10% of all cases) it is perfect but the mac seems to have major problems turning these 2 displays ON. I have tried resetting, other DP/TB cables, detect-display-buttons and various scenarios.

Only when the displays are put to sleep and the mac mini is prevented from going to sleep then the screens turn ON reliable. If the computer is turned OFF or goes to sleep it does not turn ON both displays (90% of the time) and I need to reboot, turn displays ON/OFF and unplug/plugin monitors until both are detected by the mini and come ON. In 60% of all cases 1 of the 2 monitors come ON.

The monitors just indicate no signal received and go into power-safe.

Does anybody have a good advise I can try ? Thanks !

Mac mini, macOS 10.14

Posted on May 25, 2019 11:10 PM

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Posted on May 26, 2019 4:09 AM

Something else to try is a PRAM reset. In the boot phase it

forces the Mini to reload all available hardware and their configurations

if such information is reported by the devices. Make sure both displays

are active before doing this.

Reset NVRAM or PRAM on your Mac - Apple Support

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17 replies

May 28, 2019 9:52 AM in response to Peter Hartman

Thanks for all the suggestions.

After days of trying and testing this does not seem to work. I can not drive 2 x LG 4K 24UD58 4K from the TB3 interfaces.

The behaviour is totally random (display #1 works or display #2 works) and the same thing happens when waking from sleep.

Most intriguing is that during the boot phase you see the Apple on one monitor than the logon prompt on the other monitor and the first monitor than goes into standby and powers off (no signal). And totally random !

Anyway, I gave up, plugged a HDMI v2 cable in the mini and one of the monitors and everything works as it should. Both monitors turn ON and OFF as they should including when sleeping the mini.

May 27, 2019 12:42 AM in response to Peter Hartman

According to the manual, it is:

http://gscs-b2c.lge.com/downloadFile?fileId=p7cNfvHCoIyg8irDP9PRHg

See page 22.


Game mode: Try the other response time settings, especially High.


Cables Page 15 “If you use generic cables not certified by LG, the screen may not display or there may be image noises.” - whatever that means. And use cables under 1m. How long are your cables anyway? Anything over 1m is an invitation for “fun”. Apple is known to punish cable-casual users.


If all else fails, list on EBay, sue LG and start shopping Dell. There’s at least one user here who’s trouble-free happy with two of them dongle-connected over TB.


Good luck.

May 30, 2019 3:07 AM in response to den.thed

Hi den.thed. No need to apologise of course. Sleeping my Mac mini is what I currently do. As long as the temperature stays below 50 centigrade I do not believe it has a negative impact on longevity.


But, I am not amused with Apple in recent years (price-point versus issues).

I did not found a solution, I am using a work around.


Thanks for all the suggestions so I did not miss the obvious :-) !

May 26, 2019 11:06 PM in response to woodmeister50

I've tried that several times. I have tried that again today. Makes no difference (my feeling is that it even makes things worse) and it is a difficult procedure. Let met explain : when I shut down the Mac, the monitors go into "no signal" mode within 3 seconds and go into "standby" 5 seconds later. So it is difficult to keep the monitors ON during the boot process. What I did not tell before and is quite interesting is that during the boot-up sequence, I often get the apple symbol on monitor #1, than monitor #1 switches off and the logon prompt appears on monitor #2 and monitor #1 stays OFF unless I unplug and plugin the video cable.

May 26, 2019 6:56 AM in response to Peter Hartman

You should leave your power management on your Mac only. In your monitors disable any power saving or sleep mode etc disabled and then your Mac power management shouldn't have problem to restart back both monitors.

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Dual monitors on mac mini 2018 do not turn ON reliable

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