You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Witless23
Witless23 Author
User level: Level 1
4 points

Safari problems

Running Mojave 10.14.5 on MacBook pro. I live in Canada. Over the past year, safari will not open log in page for free wifi at restaurants and coffee shops. I get the message that there was a problem connecting. Firefox works fine at these locations. Now it will not open the log-in page for internet banking. It gives me a message apparently from the bank saying that internet banking is not available at this time, they are working on it, etc. Firefox opens the log-in page just fine. I have also had trouble opening some government website pages. I suspect these problems are due to systems on a PC platform not recognizing Mac. Is there a fix as I like using Safari but may have to set it aside as my preferred software.

MacBook Pro 15", macOS 10.14

Posted on May 26, 2019 10:43 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Posted on May 26, 2019 11:50 AM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

May 26, 2019 11:50 AM in response to Witless23

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Reply

Safari problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up