Front camera condensation/droplet

Hi, I got on my iPhone xs that I have for 5 months on the front camera condensation/droplets after water splash, what should I do?

iPhone XS, iOS 12

Posted on May 26, 2019 10:18 PM

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Question marked as Top-ranking reply

Posted on May 27, 2019 7:37 AM

Make an appointment at an Apple store for service. The phone will likely need to be replaced to address the issue.


Water damage is not covered by warranty so you will have to pay.


~Lyssa

4 replies

May 27, 2019 8:12 AM in response to Lyssa

Of course I did, 549$ for the repair+1000 the cost of the phone it’s 1549$ and + taxes, in the description of the iPhone xs it says the is resistant to water 2 meter, of water splashes and dust, it’s not even resistant to rain, the description of the iPhone is not even close to all of its description...I have the phone for 5 months which it didn’t resist to any of the above which means the sold a defective product, at the apple store they told its water damage, they didn’t even look at the phone to confirm that.

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Front camera condensation/droplet

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