Unable to purchase item through my account

Hi I’m trying to purchase something on a game I’m playing and it will not let me it says I have to contact apple support

Posted on May 27, 2019 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2019 11:23 PM

If you haven't already done so do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

May 27, 2019 11:23 PM in response to Philipecapatchio

If you haven't already done so do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to purchase item through my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.