Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to purchase item through my account

Hi I’m trying to purchase something on a game I’m playing and it will not let me it says I have to contact apple support

Posted on May 27, 2019 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2019 11:23 PM

If you haven't already done so do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

May 27, 2019 11:23 PM in response to Philipecapatchio

If you haven't already done so do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Unable to purchase item through my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.