Cannot install adobe premiere elements 10 on macbook running el capitain

Hi,

I'm trying to install adobe premiere elements on my macbook running el capitain. The installation works until 34% complete and then stalls. I get the following error messages.

Any help greatly appreciated

WARNING: DW016: NOTE: Cannot set action to the payload

{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it

is already upgraded by the payload {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}

Camera Profiles Installer 8.0.0.0


WARNING: DW016: NOTE: Cannot set action to the payload

{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it

is already upgraded by the payload {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}

Camera Profiles Installer 8.0.0.0


----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B}

Smartsound1 1.0.0.0 -----------


ERROR: DW006: Apple Package failed to install successfully.


WARNING: DW036: Payload cannot be installed due to dependent

operation failure


WARNING: DW036: Payload cannot be installed due to dependent

operation failure


WARNING: DW036: Payload cannot be installed due to dependent

operation failure


WARNING: DW036: Payload cannot be installed due to dependent

operation failure


WARNING: DW036: Payload cannot be installed due to dependent

operation failure


 


ERROR: DW050: The following payload errors were found during

install:


ERROR: DW050:  -

Smartsound3: Install failed


ERROR: DW050:  -

Photoshop Camera Raw for Elements 10: Install failed


ERROR: DW050:  -

Smartsound1: Install failed


ERROR: DW050:  -

Adobe Premiere Elements 10: Failed due to Language Pack installation failure


ERROR: DW050:  -

Adobe Premiere Elements 10_LangPacken_US: Install failed


ERROR: DW050:  -

Smartsound2: Install failed

MacBook, OS X 10.11

Posted on May 27, 2019 4:46 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2019 5:28 PM

Your version of OS X is too new for Adobe Premiere Elements 10, per the Adobe Premiere Elements tech specs:

https://helpx.adobe.com/premiere-elements/system-requirements.html


The installation requires OS X 10.5.8 through 10.7, per the specs. Presumably 10.7.5, though that’s not explicit.


The installer appears to be failing due to newer software, too.


Adobe Premiere Elements 15 looks like the oldest version with support for El Capitan.


Check with the folks over in the Adobe forums for details or workarounds, if there are any?

Similar questions

2 replies
Question marked as Top-ranking reply

May 27, 2019 5:28 PM in response to ptk72

Your version of OS X is too new for Adobe Premiere Elements 10, per the Adobe Premiere Elements tech specs:

https://helpx.adobe.com/premiere-elements/system-requirements.html


The installation requires OS X 10.5.8 through 10.7, per the specs. Presumably 10.7.5, though that’s not explicit.


The installer appears to be failing due to newer software, too.


Adobe Premiere Elements 15 looks like the oldest version with support for El Capitan.


Check with the folks over in the Adobe forums for details or workarounds, if there are any?

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Cannot install adobe premiere elements 10 on macbook running el capitain

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