Syncing from iPhone to laptop

I purchased a new computer and am unable to sync my iPhone 6s to my new computer. When I try to sync from Settings/GeneraliTunes Wi-Fi Sync, I see my old computer name and the Sync Now option is greyed out.

iPhone 6s Plus, iOS 12

Posted on May 28, 2019 6:20 AM

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Question marked as Top-ranking reply

Posted on May 28, 2019 6:31 AM

This may help, first setup your new iPhone to sync via usb, once done you can then choose to change syncing method to WiFi, but it’s all done through iTunes on the computer, not from “Settings” on the iDevice.


Sync your iPhone, iPad, or iPod using iTunes on your computer - Apple Support


This is also a useful article.


https://www.lifewire.com/sync-iphone-over-wifi-1999751


Hope the above help.

1 reply
Question marked as Top-ranking reply

May 28, 2019 6:31 AM in response to PastorShinn

This may help, first setup your new iPhone to sync via usb, once done you can then choose to change syncing method to WiFi, but it’s all done through iTunes on the computer, not from “Settings” on the iDevice.


Sync your iPhone, iPad, or iPod using iTunes on your computer - Apple Support


This is also a useful article.


https://www.lifewire.com/sync-iphone-over-wifi-1999751


Hope the above help.

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Syncing from iPhone to laptop

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