Update Failure

Just went to update my month old iPad - now the iPad has failed to update & failed to be able to communicate with the computer properly, all that the comes up on the computer is the iPad has an unknown error & can't be restored




[Edited by Moderator]

iPad mini, iOS 12

Posted on May 28, 2019 11:16 PM

Reply
2 replies

May 29, 2019 4:52 PM in response to Rudegar

Unfortunately there was no error code - the system had Unknown error listed.

after contacting Apple Support - they were extremely helpful in helping me to reset & restart my iPad

with Apple's support there was so much explained & resolved it took about 20 minutes to get everything

back up & running again including the back up from the iCloud.

Apple supports assistance was brilliant - yes i still hate the many updates with all technology but i have a

better appreciation for Apple & the Support teams


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Update Failure

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