You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple watch not tracking Move

My new apple watch is not tracking the Move calories but is tracking the exercise and stand goals. How do I fix that?


Apple Watch Series 4, watchOS 5

Posted on May 29, 2019 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2019 4:58 AM

I would suggest you reset your Watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2.1and your iphone is running ios 12.3.1. And finally if still not working Unpair your Watch and repair it.

1 reply

Apple watch not tracking Move

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.