Week wifi signal on iphone xs max

Hello

i face problem while using wifi on my iphone xs max

which is when i connected to my wifi i checked wifi speed test i have fast speed more than 35 mbps

but when i was trying to use inestagram or youtube or even browsing it take time and some times not working fine (( very slow ))


i checked another phone it s working normal

i did restore to the network

same problem

i dont know its software problem or hardware


please i need help


i

Posted on May 29, 2019 2:26 PM

Reply
1 reply

May 30, 2019 8:38 AM in response to Mohammed_almosawi

Hello Mohammed_almosawi,


Thank you for using Apple Support Communities. It's my understanding that you're experiencing slow internet connection when using Wi-Fi on your iPhone XS Max. You've done a great job trying to get this resolved! I'm happy to help.


If you haven't already, follow the remaining steps in the resource below:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


If the issue persists, tell us if this occurs with multiple Wi-Fi networks. Please include any other troubleshooting steps you may have tried.


Have a great day!

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Week wifi signal on iphone xs max

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