heart rate apple watch series 4- inaccurate HR rates

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Level 1

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heart rate apple watch series 4- inaccurate HR rates

I found that with the latest update (?) my Apple Watch has been giving some wild values, ranging from 30 bpm to 200 bpm while at rest or lightly moving. I wore a finger monitor to compare and sure enough, while walking around my Apple Watch showed a clear 47, while my finger monitor showed 89. That's a big difference. Also, running up and down the stairs, the Apple Watch showed an HR of 40bpm above what the actual reading was.

Yes, I've read all about watch position, straps, calibrating etc. None of that helped.

Has anyone else had these wild readings?

Apple Watch Series 4, watchOS 5

Posted on May 30, 2019 5:33 AM

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Answer 1

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Branta_uk

Level 7

32,666 points

May 30, 2019 7:22 AM in response to Masha82

You say you have read all the relevant support information without resolving the problem. It’s a Series 4 so still in warranty, Contact Support and arrange to get it checked by Apple.

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