apple watches, 1st generation

I purchased this watch 4 years or so ago. I would like to know what is the average life of such a watch.

I can read in daylight the bottom half of the face, but in digital mode, in relative shade,I have an effort

to tell the time. This sort of fault tells me my watch has reached the end of its life. Am I correct in assuming this or can anything be done to improve the brightness of the screen

Apple Watch, watchOS 4

Posted on May 30, 2019 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2019 9:27 AM

You can check and adjust the screen brightness in Settings or the Watch app on your iPhone, built if one half of the screen is noticeably weaker it sounds like the display is starting to feel its age. Contact Support to get the watch examined by Apple and a quote for repair, but be aware most repairs are actually a fully reconditioned exchange device, and the cost is relatively high - almost to the point of Beyond Economic Repair. Considering the age of First Generation you might want to check the potential cost of upgrading to the latest model so you can make an informed decision when you see the repair quote.

3 replies
Question marked as Top-ranking reply

May 30, 2019 9:27 AM in response to mikeywel

You can check and adjust the screen brightness in Settings or the Watch app on your iPhone, built if one half of the screen is noticeably weaker it sounds like the display is starting to feel its age. Contact Support to get the watch examined by Apple and a quote for repair, but be aware most repairs are actually a fully reconditioned exchange device, and the cost is relatively high - almost to the point of Beyond Economic Repair. Considering the age of First Generation you might want to check the potential cost of upgrading to the latest model so you can make an informed decision when you see the repair quote.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple watches, 1st generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.