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Text notifications

I’m receiving texts but I’m not being notified when I get one. Do not disturb is off and notifications are on. How do I fix this?

iPhone XR, iOS 12

Posted on May 30, 2019 8:41 AM

Top-ranking reply

Level 10

103,972 points

Posted on May 30, 2019 9:53 AM

Hello,

The standard steps are as follows:

1) Check the mute button above the volume buttons. Do you see red? If so, move the slider.

2) Check the times in Do Not Disturb.

3) Go to Settings > Sound & Haptics. Change the "Text Tone" to a different sound. Does it make a sound?

Note: you can send text messages to yourself for testing purposes.

Good luck.

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