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Text notifications

I’m receiving texts but I’m not being notified when I get one. Do not disturb is off and notifications are on. How do I fix this?

iPhone XR, iOS 12

Posted on May 30, 2019 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2019 9:53 AM

Hello,


The standard steps are as follows:


1) Check the mute button above the volume buttons.  Do you see red?  If so, move the slider.


2) Check the times in Do Not Disturb.


3) Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound?


Note: you can send text messages to yourself for testing purposes.


Good luck.

1 reply
Question marked as Top-ranking reply

May 30, 2019 9:53 AM in response to carsonfromfenton

Hello,


The standard steps are as follows:


1) Check the mute button above the volume buttons.  Do you see red?  If so, move the slider.


2) Check the times in Do Not Disturb.


3) Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound?


Note: you can send text messages to yourself for testing purposes.


Good luck.

Text notifications

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