iPad Pro keyboard not working

My 10.5 IPad Pro keyboard only working intermittently. And i keep getting a “accessory not supported” message


Posted on May 30, 2019 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2019 5:23 PM

Clean the smart connectors and make sure the case isn't misaligned or slightly bent. If the three smart connectors are not perfectly aligned, it doesn't connect. If you can't get it working consistently, schedule an appointment at your Apple Store Genius Bar and show it to them.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Pro keyboard not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.