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Level 1

4 points

Keyboard not working

My Smart Folio keyboard has stopped working. Ipad gives me an error message: "accessory not supported on device".

iPad Pro 11-inch Wi-Fi

Posted on Sep 20, 2021 11:56 AM

Top-ranking reply

Community+ 2024

Level 10

127,225 points

Posted on Sep 20, 2021 11:59 AM

Check that the iPad contacts and the keyboard contacts are all clear of debris or gunk, restart the iPad, and try again.

If that fails, use the Get Support link in the upper right of this webpage, and discuss your options with Apple.

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