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Smart Keyboard folio not recognized anymore

I have been using my Smart Keyboard folio for a year but 10 days now my iPad does not recognize it. I have done lots of restarts but in vain. I receive an error message “accessory is not supported”

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on May 30, 2021 1:12 AM

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Question marked as Top-ranking reply

Posted on May 30, 2021 1:26 AM

If your iPad is updated to the latest iPadOS version (now 14.6), if you already cleaned the smartconnector (on your SmartKeyboardFolio and on your iPad, using these instructions:--> How to clean your Apple products - Apple Support ) and the issue still persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0300&symptom_id=20186

Regards

Giulio

1 reply
Question marked as Top-ranking reply

May 30, 2021 1:26 AM in response to sofoklis130

If your iPad is updated to the latest iPadOS version (now 14.6), if you already cleaned the smartconnector (on your SmartKeyboardFolio and on your iPad, using these instructions:--> How to clean your Apple products - Apple Support ) and the issue still persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0300&symptom_id=20186

Regards

Giulio

Smart Keyboard folio not recognized anymore

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