Using Non-Mac Computer to delete iPhone files

I moved the pictures off my iPhone to allow it to successfully backup. I did this by using the USB port on my computer (running Linux Ubuntu 16.04, 64bit) which I believe activated a USB app on the iPhone. I was able to view the files on the iPhone just as I would those on a flash drive. I was also able to copy the files from the iPhone to the computer (and to a flash drive) as I would copy and paste files to and from any other storage device. (To be clear, file management in Linux is based on copy/paste metaphors, not "syncing", my iPhone is not synced to any other devices). However, when I tried to then delete the files from the iPhone using the "Files" GUI window on my computer, the deletion failed with the message "Not supported". In the end, I was able, with some effort, to delete the files using the iPhone's own interface. However, as someone relatively new to Apple devices and metaphors, I find it much easier and more intuitive to do file management from my computer. I still find it a challenge to navigate between locations and to locate files on my iPhone. Is there a way that I can use my computer to delete files from my iPhone? (I asked an my Apple store, and they directed me to online support -- I thought that I might ask the community first.)

Posted on May 30, 2019 5:19 PM

Reply

Similar questions

7 replies

Jun 21, 2019 7:38 AM in response to I_remember_Apple_2e

iOS doesn't lack such a basic feature. It's intentional.


Being able to delete images or other data on an iOS device simply by connecting to any external computer would mean it would be very easy to create apps that can go beyond file deletion to modifying apps or the OS itself.


iOS is locked down on purpose, and always has been. I wouldn't expect it to change.

Jun 21, 2019 7:34 AM in response to I_remember_Apple_2e

Importing photos is one task that can be done, but using the computer is difficult. Generally it is accomplished by the import utility you are using on the computer. I've done it for years with Windows, however with Windows 10, it is now very difficult to have the import utility even import the photos, let alone delete them. It is next to impossible. Even making attempts with Windows File Manager is hit and miss. The tech you spoke with at Apple was mistaken about iTunes and file management. iTunes allows you to sync certain data, such as photos from the computer to the iPhone, sync music from your iTunes library, but there is no access to the file management system on the iPhone. There are a few exceptions now with the Files app on the phone, however the apps that allow that are listed in files. It is not a complete access to the file hierarchy. The iPhone, while it has a camera, is not like the digital camera you replaced with the phone. Working with that camera storage is just that, the storage, and you cannot just work with the iPhone as a storage device.

Jun 12, 2019 12:53 PM in response to deggie

Thank you Deggie. It is funny that my iPhone lacks such a basic capability that was effortless with the digital camera that my iPhone replaced. :-) I spoke with an Apple tech before you answered and she recommended using iTunes for file management. However, it is not supported on Linux and it is being phased out. I thought that I might mention it nonetheless just in case it is helpful to someone else. For myself, it sounds like the best strategy is just to tidy up a little at a time instead of waiting until I have 1500 plus files to move off of my iPhone all at once. Thanks again.

Jun 12, 2019 1:04 PM in response to I_remember_Apple_2e

The reason it lacks such a "basic capability" is why an iPhone has never been hacked (except once by the FBI, and it cost them roughly $1 million). Files are owned by the app that created them. Files are not accessible to any other app than the the app that created them. And they are not accessible to any external user either.


iTunes is not supported on Linux, but it is NOT BEING PHASED OUT. I don't know where that myth came from, but it is untrue, or as they say today (regrettably) FAKE NEWS! . iTunes is being split into 3 separate apps; Music, Podcasts and TV. No functionality will be lost, just moved. As a Linux/Unix user you should appreciate this, as it has been the Unix philosophy since it was created in the early 1970's. An app should do one thing, and do it well. Apps should not include the kitchen sink. iTunes has gotten incredibly bloated over the years since it first appeared in 2000.

Jun 21, 2019 7:21 AM in response to Lawrence Finch

Thanks Lawrence. I am not sure that I completely follow what you are saying. I had no problem copying the files from the iPhone using the laptop. So, I assume that by 'accessible' you mean having permission to delete. Just to be clear, I had the ability to copy. I just could not to delete. So, coping was quick and easy, just not deleting.


Regarding iTunes, the point is moot to me because, as you said, my operating system is not supported. However, if it were, I am not sure how to reconcile what you said about files being owned by the app with the advice that the support tech gave me about iTunes having the ability to do file management with an iPhone. Is iTunes an exception to the rule? Otherwise, there is something that I am not understanding there. It could be something that is obvious to an experienced iOS user but obscure to me because iOS thinking is still a bit foreign and counter-intuitive to me.

Jun 21, 2019 7:31 AM in response to I_remember_Apple_2e

iTunes can't do anything with files on your phone other than to back them up. It can sync with apps that you have given it permission to in iTunes configurations. Your camera roll can be read by your computer because it is configured to be a digital camera, so you can copy content off of it the same way you can copy content from any digital camera. An external device does not have write permission to anything on the phone, which is one of the security features. But also keep in mind that iOS is not file oriented, all content is stored in SQLite databases. The photo files are leaf nodes in the Photos database, as is most content that is readable. In addition to the security aspects deleting files will corrupt the database indices unless it is done by the application that owns the database, which can manage updates to the indices. When iTunes updates content on the phone it does it through iOS and the application that owns the content, it does not manipulate files directly. And it can only update content of the built-in apps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Using Non-Mac Computer to delete iPhone files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.