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Headphone not working

I bought new ear phones at bestbuy and they don’t work. Bestbuy won’t take them back, is there something I can do.

iPhone 8 Plus, iOS 12

Posted on May 30, 2019 7:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2019 9:10 AM

Hello,


Check the charging port for lint or other debris.


Also see this: If your headphones don‘t work with your iPhone, iPad, or iPod touch


Identify counterfeit or uncertified Lightning connector accessories


Good luck.

1 reply

Headphone not working

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