You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Reset to factory settings

I want to sell my Macbook Air but want to make sure it's clean first; how do I do that and reset to factory settings .?

MacBook Air 13", macOS 10.14

Posted on May 30, 2019 9:35 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2019 9:34 PM

I've got down to step 6 but the result I get is that Erase has failed

3 replies

Reset to factory settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.