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iPod Touch 6th Generation

Hi,


My daughter's 2-year old iPod Touch has stopped working. It is stuck on the white screen with the black apple in the centre, and it does not change regardless of whether it is plugged in or not.


Any ideas?


Thanks

Posted on May 31, 2019 7:55 AM

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Question marked as Top-ranking reply

Posted on May 31, 2019 8:03 AM

Try: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Otherwise you may need to take into an Apple Store for diagnostic and repair.

1 reply

iPod Touch 6th Generation

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