Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

How to fix a stuck ipod

My daughter's iPod Touch is stuck on a white screen with a black apple symbol. I have done a hard shut down and it continues to come back to this same place. How can I fix this?

iPod, iOS 13

Posted on Sep 2, 2020 5:08 PM

Best reply

arandomiPodcollector134

Level 1

22 points

Posted on Sep 3, 2020 3:26 PM

I would recommend completing a restore or restart on the iPod. Here is a video I found that should help

View in context

Similar questions

My iPod 7th generation is stuck on white screen with black apple logo ipod touch stuck on white screen with black apple
354 1
7th generation ipod touch that is stuck on the apple screen. What next? How do I fix an ipod touch that is frozen on a blank white apple screen no matter what I do?
243 1
Ipod Touch 7th Generation - Stuck on White Apple Logo I have held in volume down button and top button trying to reboot the ipod and it just keeps going to white screen. I have also hooked it up to my PC and it isnt recognizing Ipod in Itunes. I am stuck at this point. The Ipod is only a few months old. Any help is appreciated!
206 1

1 reply

Best reply

arandomiPodcollector134

Level 1

22 points

Sep 3, 2020 3:26 PM in response to Mondav1029

I would recommend completing a restore or restart on the iPod. Here is a video I found that should help

How to fix a stuck ipod

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up