Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to access ipad mini passcode and apple id

My kid's using the ipad and she forgot the passcode since she hasnt really been using it lately and the apple id password. How can we fix this am sure this is not stolen coz we used it before :)

iPhone XR, iOS 12

Posted on Jun 1, 2019 8:25 AM

Reply
Question marked as Best reply

Posted on Jun 1, 2019 8:40 AM

You need to recover the password - this might help: https://support.apple.com/en-us/HT201487


And then restore the iPad: https://support.apple.com/en-us/HT204306


~Lyssa

1 reply

Unable to access ipad mini passcode and apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.