Changing Payment Form

My phone keeps asking me to confirm my credit card information of a credit card that is canceled. When trying to eliminate it or change it for another credit card it doesnt let me do it because it says that I have an active subscription on it. I already canceled all suscriptions but still doesnt let me change the payment form. Can someone help me with this?


[Image Edited by Moderator to Remove Personal Information]

iPhone 7

Posted on Jun 1, 2019 10:34 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2019 11:20 AM

Contact iTunes Store Support and explain your problem, filling out and submitting this form:

iTunes Store – Contact Us – Apple Support


Regards

Giulio

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Changing Payment Form

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