Apple Event: May 7th at 7 am PT
My apple music is randomly deleting all my albums and only keeping the albums that were saved 3 months ago, started to happen out of nowhere and its getting annoying because I added them back and at least 24/hrs later they start to delete out of nowhere. Any solution to this, it happens to all my families phones and my phone and my pc.
Windows, Windows 10
A few things you can try:
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Turn on iCloud Music Library with Apple Music
https://support.apple.com/en-ca/HT204926
Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
Check your Internet connection
Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.
A few things you can try:
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Turn on iCloud Music Library with Apple Music
https://support.apple.com/en-ca/HT204926
Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
Check your Internet connection
Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.
Music is deleting
