Listening to music with iPad on compatible hearing aids

I have compatible hearing aids, used on my iPhone, and I want to set up my iPad to listen to music from a favorite app. What settings do I need for my iPad? I get “not available on current route” errors. What do I do next?

iPad, iOS 12

Posted on Jun 2, 2019 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2019 8:26 AM

In order to pair your hearing aids to your iPad, first make sure your bluetooth is turned off on your phone. The hearing aids cannot be connected to both at the same time. Then, turn on your iPad's bluetooth and search for your hearing aids.

Go to: Settings > General > Accessibility > Hearing > MFi Hearing Devices.

Both hearing devices should appear. If not, try opening and closing the battery doors on your hearing aids.

Under [Devices], select both of your hearing aids. This will pair them to your apple device.

As long as your bluetooth is off on your iphone, you should be able to use your hearing aids with your ipad!

Hope this helps!

5 replies
Question marked as Top-ranking reply

Jun 4, 2019 8:26 AM in response to Rlbobh

In order to pair your hearing aids to your iPad, first make sure your bluetooth is turned off on your phone. The hearing aids cannot be connected to both at the same time. Then, turn on your iPad's bluetooth and search for your hearing aids.

Go to: Settings > General > Accessibility > Hearing > MFi Hearing Devices.

Both hearing devices should appear. If not, try opening and closing the battery doors on your hearing aids.

Under [Devices], select both of your hearing aids. This will pair them to your apple device.

As long as your bluetooth is off on your iphone, you should be able to use your hearing aids with your ipad!

Hope this helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Listening to music with iPad on compatible hearing aids

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.