Is there any way to factory restore my phone via iTunes?
I can't believe my phones useless and all black screen or scramble screen when it was perfect and new prior to the upgrade?
can anyone help?
iPhone 6
Hello kellee777.
Welcome to Apple Support Communities.
If I'm understanding correctly, the display of your iPhone is black or scrambled since updating the iOS. I will be glad to assist.
First, let's try a force restart:
Next, try these steps to place the iPhone into recovery mode:
If you can't update or restore your iPhone, iPad, or iPod touch
If you are still having trouble, contact Apple Support:
Contact Apple for support and service
Cheers.
Hello kellee777.
Welcome to Apple Support Communities.
If I'm understanding correctly, the display of your iPhone is black or scrambled since updating the iOS. I will be glad to assist.
First, let's try a force restart:
Next, try these steps to place the iPhone into recovery mode:
If you can't update or restore your iPhone, iPad, or iPod touch
If you are still having trouble, contact Apple Support:
Contact Apple for support and service
Cheers.
iPhone 6 crashed after ios10 upgrade screen scramble help?
